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Level 2
April 13, 2024
Question

Cannot print for mailing on macOS

  • April 13, 2024
  • 1 reply
  • 7 views

I'm unable to print copies of my federal and state returns for mailing from the TT page for that purpose.

 

I'm using TurboTax Deluxe 2023 on a 2021 MacBook Pro with an Apple M1 chip. The MacOS version is Sonoma 14.4.1.

 

When I click 'Continue' on the page shown below, a small window that says 'Calculating' flashes briefly on the screen twice - once for each return I guess - and nothing happens. The print queue remains empty.

 

I am able to print from other programs on the same laptop and from within TT I can print from the File menu. But I would like this page to work so TT can select the correct forms for mailing.

 

Thank you for any help. I realize this might be operator error.

 

 

    1 reply

    CatinaT1
    Level 15
    April 18, 2024

    Were you able to get your returns printed? I have heard others say when printing from a Mac it takes hours before it actually prints.

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    blartboyAuthor
    Level 2
    April 18, 2024

    I could not. I filed an extension and I'll try to solve it next week after tax people have more time.