turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cannot pay for State e-File on Macbook

I am trying to pay for my State e-file on my Macbook. When I select Credit Card as the form of payment, another screen pops up. It does not ask for my CC Number, but asks me to verify my address, then requests the Expiration Date and Security Code. However, it still has not asked for the CC number...so it does not accept the Exp Date and Security Code. 
It looks like the full screen is not displaying. If I cannot enter the CC info, I will have to print the State return and file manually. 

Every year, when I use TurboTax, I swear Never Again, and yet here I am with another seemingly simple issue that causes a full stop. Accepting payment SHOULD be an easy thing for TT to do.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question