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Level 2
March 25, 2025
Question

Cannot open Download

  • March 25, 2025
  • 3 replies
  • 31 views

I click on the download and it asks how I want to open file with the box in front of Always Use This App to Open .crdownload but the OK button is greyed

    3 replies

    JohnB5677
    Alumni - Intuit
    March 25, 2025

    For installation and software issues you can contact the TurboTax Support Phone Number

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    Level 2
    March 25, 2025

    Unfortunately your Automated Response system will not allow me to advance without providing my Support ID which I had left open on the desktop but now no longer shows.  Asking it to tell me where to find my Support ID is useless.

    JohnB5677
    Alumni - Intuit
    March 26, 2025

    To get a Support ID for your issue, visit our Contact us page and call us directly at the phone number provided.

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