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Level 2
March 25, 2025
Question

Cannot open Download

  • March 25, 2025
  • 2 replies
  • 2 views

I click on the download and it asks how I want to open file with the box in front of Always Use This App to Open .crdownload but the OK button is greyed

    2 replies

    JohnB5677
    Level 15
    March 25, 2025

    For installation and software issues you can contact the TurboTax Support Phone Number

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    Level 2
    March 25, 2025

    Unfortunately your Automated Response system will not allow me to advance without providing my Support ID which I had left open on the desktop but now no longer shows.  Asking it to tell me where to find my Support ID is useless.

    JohnB5677
    Level 15
    March 26, 2025

    To get a Support ID for your issue, visit our Contact us page and call us directly at the phone number provided.

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