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Level 1
March 23, 2025
Question

cannot open download

  • March 23, 2025
  • 2 replies
  • 8 views

I downloaded Turbo tax for my PC. When I opened it, it said "not a,microsoft verified app". help.

I have not enter my code.

I want to start over again. Or, used intuit signin to enter code and do my taxes.

    2 replies

    DoninGA
    Level 15
    Level 15
    March 23, 2025

    Go to this TurboTax website to download the desktop software you purchased and make sure you select Windows for the operating system - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

    VolvoGirl
    Level 15
    March 23, 2025

    Are you using Windows 10 or 11 in S mode?  You may  need to switch out of S mode.  See this Windows FAQ.  The second item is how to switch out.

    Windows 10 and Windows 11 in S mode FAQ - Microsoft Support