Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

[hskopek]

I found that my problem was that I did not enter a mortgage amount. Because of that, I was unable to enter the property tax amount. I have a home office, so I was able to enter it there.

That are also instructions online that say to clear the web browser then close and reopen Turbo tax.

Hope this helps. 

[slimjim143]

Thanks but I have No mortgage. Most annoying is I had the Exact Same Problem last year.

Only difference Turbo Tax support corrected it for me Free. This year they want me to Pay for an Upgrade 

to Fix Turbo Software Glitch!!!  Not Happy

[KrisD15]

If you are using an online program go into your return

Click Federal

Click Deductions & Credits along the top

Scroll down and click "All tax breaks" 

(you may need to answer Yes/No questions to get to this point in the software) 

UNDER "All tax breaks" scroll down to "Your Home" and click "Show more" 

Scroll down on the list  that opened to "Property (Real Estate) Taxes and click "Start" 

Enter the amount of property tax paid on the next screen titled "Enter any additional property tax you paid in 2019" 

The name of the screen is a bit confusing, but that is where you would enter it. 

[sunbus9]

Will accept any number I key in the field

[DaraLO]

@sunbus9  I don't understand your issue.  Can you provide more detail about the exact issue you are experiencing?

[slimjim143]

Ill give this a try thanks for the info I'm using TT Deluxe

why cant TT fix this? Had the Exact same problem last year!