Cannot Edit CapitalLoss Carryover

6 replies
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Accidentally entered wrong info for capital loss carry over. Since i did not file taxes in 2023 my capital loss carryover should be 0$. TurboTax will not allow me to adjust the capital loss carryover back to 0$ now without me paying for Premium. There is no reason for me to have to pay for premium since i am not using the capital loss carryover and I only have disability income this year.

I have tried editing this to 0$ by upgrading to premium then doing a clear and restart so I can go back to free version but the incorrect capital loss carryover that I accidentally entered for 2023 does not clear.

There is clearly a glitch in your software here. How do I resolve? Thank you

T2P57Author

Level 2

2 days no response and no way to talk to customer support via phone? I have always used TurboTax to do my taxes but It seems it may be time to explore alternatives if no one can help me resolve this issue.

ThomasM125

Alumni - Intuit

You should be able to delete the capital loss carryover amount in the Wages and Income section, then Investment Income, then Capital Loss Carryover:

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T2P57Author

Level 2

It can only be deleted if I pay 200$ for premium.. won’t allow me to delete or remove it in free version.. definitely a glitch in the software I’ve tried it a dozen times