Cannot Download Turbotax

[eric1903]

I've been trying to download all evening.  I go to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ and it just spins - nothing downloads and no page comes up.

I turned off my VPN and my Windows is fully up-to-date.  Chrome is fully updated as well.  I also tried with Edge - no luck.

Please advise.

[mesquitebean]

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@ eric1903 wrote:

I've been trying to download all evening.  I go to https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ and it just spins - nothing downloads and no page comes up.

I turned off my VPN and my Windows is fully up-to-date.  Chrome is fully updated as well.  I also tried with Edge - no luck.

Please advise.

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I can't tell from your posting if you mean the webpage at that link is spinning, or if you mean you go that page, but after you choose a product and then indicate Windows or Mac, it then spins while downloading the installation file?   In other words, what is failing--the very first webpage at that link you posted or the file download after you choose a product?

If you can't even get the page at that link to display, try using your browsers in Private Browsing mode, aka Incognito Mode.   Also, are you using any script blockers or overly-restrictive ad blockers or exuberant browser security settings?