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3 replies

DoninGA
Level 15
Level 15
December 28, 2020

TurboTax online accounts cannot be deleted or canceled.  You can clear your tax data from the account and close the TurboTax window.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

Level 2
March 2, 2022

please cancel my turbo tax account.  I do not need this account any more.

DoninGA
Level 15
Level 15
March 2, 2022

@MDMagrum wrote:

please cancel my turbo tax account.  I do not need this account any more.


TurboTax online accounts cannot be deleted or canceled.  You can clear your tax data from the account and close the TurboTax window.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.