Can you use your activation key from amazon for TurboTax online?

[rkontes]

Yes, but you can't copy and paste, you have to manually type it in.

[TMG92]

Yes, I was unpleasantly surprised that copy/paste doesn't work in that field.

[mesquitebean]

@ AndewDHokie  asked:  "Can you use your activation key from amazon for TurboTax online?"

No, a license activation code is ONLY for desktop software (CD/download).   It cannot be used for Online TurboTax.  Desktop software and Online TurboTax are 2 different products and not interchangeable.

If you bought desktop software, it also has more features than Online TurboTax, including the ability to prepare multiple returns and Forms Mode for viewing/printing/editing forms during return preparation.

[AndewDHokie]

Thanks for the feedback.

That's infuriating.  Actually, the feature I need is online only (per the desktop version help).  So now I have to go back and do the whole exercise a second time.  Really upset with TurboTax on this, that should be crystal clear or better yet you should have the option of using either / both tools once you pay for one.

[mesquitebean]

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@ AndewDHokie wrote:

Thanks for the feedback.

That's infuriating.  Actually, the feature I need is online only (per the desktop version help).  So now I have to go back and do the whole exercise a second time.  Really upset with TurboTax on this, that should be crystal clear or better yet you should have the option of using either / both tools once you pay for one.

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Just curious what the feature is that is requiring you to use Online TurboTax.

If you bought desktop software and end up using Online TurboTax instead, you can get a refund for the desktop software.   If Amazon won't refund it, TurboTax should refund it for 2 reasons--you can't use the product and desktop software has a 60-day unconditional moneyback satisfaction guarantee.   TurboTax should refund a desktop product even if purchased elsewhere.

FAQ: How do I request a refund for my TurboTax product?

https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/...

[AndewDHokie]

"Just curious what the feature is that is requiring you to use Online TurboTax."

Auto populating crypto transactions.  I think it was form 8989 or 8589 something like that.