351165
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

bobbyjp43
New Member

Can you change your account from the 39.99 to the free turbo tax

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
ShawnaD
New Member

Can you change your account from the 39.99 to the free turbo tax

Yes you can downgrade, however, the version of TurboTax you need to use is determined by the information/answers you have entered into your return. It may be that one of the forms you need to file is required in a higher version of TurboTax vs. the Free version.

This link will show you the forms that each program will file (scroll down and click on the Tax Forms tab) https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp

If you feel that you do not need the higher version of TurboTax, you can clear your return and start over to downgrade (as long as you haven't paid for or registered your account), instructions here:  https://ttlc.intuit.com/replies/4248526

View solution in original post

1 Reply
ShawnaD
New Member

Can you change your account from the 39.99 to the free turbo tax

Yes you can downgrade, however, the version of TurboTax you need to use is determined by the information/answers you have entered into your return. It may be that one of the forms you need to file is required in a higher version of TurboTax vs. the Free version.

This link will show you the forms that each program will file (scroll down and click on the Tax Forms tab) https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp

If you feel that you do not need the higher version of TurboTax, you can clear your return and start over to downgrade (as long as you haven't paid for or registered your account), instructions here:  https://ttlc.intuit.com/replies/4248526

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question