Can turbotax send in my correct info to IRS and direct deposit account even when my tax return was rejected for 2018 and 2019..because wrong IppIn number?Help!!

[Critter]

Since you were required to file the 2018 & 2019 returns the only option you have now is to mail in those returns. 

[cmwakeman]

I entered my new ippin for 2021 (for me) and my return was rejected.  Using turbo tax to electronically file then finding out I can't electronically file is fairly worthless to me.  I tried to call the irs but they could not answer the phone.  This happened last year and I ended up sending paper copy to IRS.  That was the first time it happened.  I did not (to my knowledge) get a notice from the IRS that my account had been hacked.  I would like to put an end to this mess once and for all so I can electronically file my taxes.  Any help?

[Cynthiad66]

Hold off filing until you notify IRS and receive an Identity PIN

If your Social Security number is compromised and you know or suspect you are a victim of tax-related identity theft, the IRS recommends these actions:

• Respond immediately to any IRS notice: Call the number provided.
• If your e-filed return is rejected because of a duplicate filing under your Social Security number, or if the IRS instructs you to do so, complete IRS Form 14039, Identity Theft Affidavit PDF. Use a fillable form at IRS.gov, print, then attach the form to your return and mail your return according to instructions.
• Visit IdentityTheft.gov for steps you should take right away to protect yourself and your financial accounts.

See Identity Theft Victim Assistance: How It Works for more information about how the IRS can help you.

If you previously contacted the IRS and did not have a resolution, contact us for specialized assistance at 800-908-4490. We have teams standing by to help you.

Fraudulent Returns

If you believe someone has filed a fraudulent return in your name, you can get a copy of the return. 

If you did not receive an IRS notice but believe you've been the victim of identity theft, contact the IRS Identity Protection Specialized Unit at 800-908-4490 right away so we can take steps to secure your tax account and match your SSN or ITIN. Also, fill out the IRS Identity Theft Affidavit, Form 14039 PDF.