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Can the code verification be disabled?

There is no confidential information on this board.  Why 2-factor verification?  And the capatcha takes too long -- I had to try 5-10 times before it let me pass. 

 

Also I first tried to log in using my User ID (aptiva4tt17), go through the capatcha, then it tells me that aptiva4tt17 is not in the system.   Is my User ID not aptiva4tt17.  Then I have to go through another round of capatcha!!  Turbotax/Intuit is trying their best to discourage us to use its support site?  Just to get to this Community" is a convoluted task.  Google it lead me to a FAQ!  Why not a direct link to the Community -- instead of multiple steps to get to the Community???

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2 Replies

Can the code verification be disabled?

Here's a direct link to the user community that you can bookmark in your browser.  But to post in the forum, you'll have to sign in.

 

https://ttlc.intuit.com/community/home/misc/03/en-us

Can the code verification be disabled?


@aptiva4tt17 wrote:  Can the code verification be disabled?

There is no confidential information on this board.  Why 2-factor verification?  And the capatcha takes too long -- I had to try 5-10 times before it let me pass. 


Are you wanting to turn off the 2-factor authorization that you log in with?    That's not recommended since the same log-in credentials used for this user community forum are also the log-in credentials that many people use for their Intuit Account.  And the Intuit Account can contain sensitive information including tax returns that might have been filed in that account.   So if you turn it off for this board, it will also be off for the rest of your Intuit Account.   But it is configurable as explained below:

 

If you are you sure you want to do that, however, you can log into your Online TurboTax account, and in the left menu column scroll way down and click the tab Intuit Account.   

Then once at the account settings click the tab "Sign in and security."

You should see the authentication options.

Unlock tailored help options in your account.

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