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Level 2
September 24, 2023
Question

Can't send E-file

  • September 24, 2023
  • 3 replies
  • 4 views

Hi I keep getting the Failed Validation Error message, where my turbotax isn't up to date. I've done the following troubleshooting. 

 

1) Check for updates: Successfully up to date

2) Manual update with the super patch

 

Both have not resolved the issue. Any more suggestions?

3 replies

Critter-3
Level 15
September 24, 2023

Which tax year are you working with ? 

trank2Author
Level 2
September 24, 2023

I have 2022. I live in CA and we have the extension into Oct. d/t it being a designated disaster area. 

Level 2
October 15, 2023

I'm having the same problem

DoninGA
Level 15
Level 15
October 15, 2023

@mriggs7111 wrote:

I'm having the same problem


Contact TurboTax support on Monday for this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2
October 15, 2023

I'm in CA also.  Trying to transmit both fed and state returns today and I get the failed validation message.  uggh...