I've used this account for multiple years to file taxes. I looked at the free file option and started a tax return. I realized I wouldnt be able to file with free file so I'd like to go back to the normal program. I can't seem to do this. I've cleared the previous filing, signed out but whenever i sign back in it forces me into freefile.
IRS rules prohibit the ability to switch from Free File to a paid version within the same account. To go back to a paid version you have to use a different account and user ID. And, alas, start over..