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Level 2
May 3, 2023
Question

Can't E-file

  • May 3, 2023
  • 2 replies
  • 3 views

I am trying to e-file my 1040. TT states that I must update the software before I can e-file. I checked for updates and it is up to date but still can't e-file.

 

What do I do?

    2 replies

    VolvoGirl
    Level 15
    May 3, 2023

    Are you on Windows?   If your program says it's up to date or you can't update it then do the Manual Update.

    https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

    flannbarrAuthor
    Level 2
    May 3, 2023

    Thank you for that. Now I get this error when manually installing the update:

     

     

    rjs
    Level 15
    Level 15
    May 3, 2023

    The link that VolvoGirl posted does not have the most recent manual update. Here is a link to download the current manual update for Windows, as of today, May 5, 2023.


    https://patchdelivery.turbotax.intuit.com/w_perrelsuperpatchIS_ttax_2022.280.0100.exe


    If this manual update doesn't fix the problem, or can't be installed, please tell us the exact message that you get when you try to e-file - the entire exact message, word for word - or post a screen shot of it.