Can't change my phone number

Hi!

I need some help changing my phone number! I can't access my last US phone number, but I can't change it to my current non-US phone number, since I would have to verify the one I don't have access to first.

What can I do? I already payed a TurboTax Deluxe fee and now I can't even get my tax money back, since I don't have access to my old phone number! Need some serious help fast!

posted

Connect with an expert

2 Replies

Can't change my phone number

Account Recovery Request for your TurboTax Account

Can't change my phone number

You will not be able to verify your identity using a Foreign phone number. Try to update your account for email verification.

Complete Guide to E-mail Verification

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post