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Can't Access 2023 return because I've lost my password. I can't access for ID mail because I lost that information due to a power outage.

Cant retrieve account info.

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3 Replies

Can't Access 2023 return because I've lost my password. I can't access for ID mail because I lost that information due to a power outage.

Can't Access 2023 return because I've lost my password. I can't access for ID mail because I lost that information due to a power outage.

Still cant access 2023 return due to the reason previously stated. No customer service!

Can't Access 2023 return because I've lost my password. I can't access for ID mail because I lost that information due to a power outage.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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