can somebody help me?

[mesquitebean]

You'll have to explain your situation first.   Then if someone is familiar with it, they will likely comment in this forum or tell you how to reach TurboTax Customer Support.   Nothing account-specific can be handled here, such as a billing issue.    This is a public Internet forum, so don't post any personal info.

[rjs]

This is a message forum, not live chat. You have to post all the details of the problem that you need help with, and wait for someone to respond.

Do not post any personal information or contact information. This is a public web site that anyone can view.