turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can somebody help me? My tax filing was stuck to preparing mode and i couldn't cancel. I bought the program at costco. what should i do?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
DawnC
Employee Tax Expert

Can somebody help me? My tax filing was stuck to preparing mode and i couldn't cancel. I bought the program at costco. what should i do?

Do you mean you started in TurboTax Online, but now you want to use the desktop software?   If so, that is no problem.  Install the software and when you are ready to start using the desktop software, you can either start fresh or sign in to your TurboTax Online account from the desktop software to transfer the work you did online to your desktop tax return.    If you mean something else, please reply and clarify.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question