turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Extension Filers on Sept 25! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dave170
New Member

Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

I tried three different web browsers and also tried clearing my cookies. There's essentially no way for me to start my 2023 tax return (I got an extension). The only page I can access is the history page for my previous year's returns.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Can not start my 2023 return because turbotax goes to the "Your tax returns & documents" screen as soon as I log in. It seems to skip the home screen. I think it's a bug.

Maybe because you already started it to do the extension?  Do you see Add a State anywhere?  Click on that to get back in.  

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies