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my75057
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Can I start over on filing my returns? Error concerning SS number. Showing two people under one SS number.

 
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‎June 6, 2019 8:12 AM
last updated ‎June 06, 2019 8:12 AM
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CathyB
New Member

Can I start over on filing my returns? Error concerning SS number. Showing two people under one SS number.

If you would like to start the return from scratch, and you have not yet paid for the product, you can use the Clear & Start Over feature in > Tax Tools > Clear & Start Over.

Alternatively, you may also go back into the My Info section of the return and edit information for anyone listed in that section of the return.

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‎June 6, 2019 8:12 AM
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CathyB
New Member

Can I start over on filing my returns? Error concerning SS number. Showing two people under one SS number.

Have you filed your return yet?
‎June 6, 2019 8:12 AM
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my75057
New Member

Can I start over on filing my returns? Error concerning SS number. Showing two people under one SS number.

Not completed yet.  I think I might be filing the return as a second party filing for another.  Would like to begin from scratch.
‎June 6, 2019 8:12 AM
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322
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CathyB
New Member

Can I start over on filing my returns? Error concerning SS number. Showing two people under one SS number.

If you would like to start the return from scratch, and you have not yet paid for the product, you can use the Clear & Start Over feature in > Tax Tools > Clear & Start Over.

Alternatively, you may also go back into the My Info section of the return and edit information for anyone listed in that section of the return.

‎June 6, 2019 8:12 AM
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