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Level 1
June 6, 2019
Question

Can I return a mtstaken, wrong year order?

  • June 6, 2019
  • 1 reply
  • 4 views

I ordered TT for 2016 by mistake and then ordered TT for 2017.  My I return the TT 2016 for credit?

1 reply

Critter
Level 15
June 6, 2019

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.