Can I recieve a copy of my previous chat log with ...
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scrobble
Returning Member

Can I recieve a copy of my previous chat log with Denisha?

 
2 Replies
DaveF1006
Employee Tax Expert

Can I recieve a copy of my previous chat log with Denisha?

No. There isn't any way to retrieve a chat log from a prior conversation with an agent.

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scrobble
Returning Member

Can I recieve a copy of my previous chat log with Denisha?

In other words, when you are disconnected by an agent you have no ability to receive the chat log. Fantastic. Had somebody lie apparently about being a supervisor. Just got off the phone with D Andra. Whatever. This has been a complete waste of 240$ on top of 4 hours of my time today. You have given me the best response which is hysterical. 

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