Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
crystalb1012
New Member

Can I permanently lock my password so I don't have to change everytime?

 
1 Reply
Trevar
New Member

Can I permanently lock my password so I don't have to change everytime?

Unfortunately you cannot lock your password.

In many cases this is occurring because an incorrect user id is being used to attempt to login. This is occurring because your browser remembers certain information and as you begin to type your user id it pre-fills the incorrect user id. Please try the steps below to determine if this is what is causing the password reset.

  • Go to the Login screen on TurboTax.com and select the I forgot my User ID or password option to sign back into your account.
  • Once you successfully reset your password and get logged into your account select My Account > Account Settings.
  • Once in account settings select Profile and verify your User ID
Dynamic AdsDynamic Ads
Privacy Settings
v