turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

gcsc82
New Member

Can I have a specialist help me start the process of returning an extra payment to the IRS, back to my checking account?

My first filing was incorrect.  Before I caught the mistake  I received a refund.  I with Turbo Taxes help I amended the filing.  I owed the IRS and immediately paid what was owed on 03/29/2024 through Direct Pay.  All was fine until 04/15/2024 the same amount was taken out of my checking account again.  I am asking for help to contact the IRS and explain the issue or fill out the forms if needed.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Can I have a specialist help me start the process of returning an extra payment to the IRS, back to my checking account?

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies