You'll need to sign in or create an account to connect with an expert.
I HAVE TO VERIFY MY IDENTITY
TurboTax cannot help you verify your identity with the IRS. You have to do that for yourself.
Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
stang-gang5-0gt
New Member
ththshmhjh
Level 1
jschenk81
New Member
mteresamc
New Member
tbest33709
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.