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Taxguruinsf
New Member

Can I get a refund!

I was charged the live feature by mistake. I didn’t want to sign up to the live feature and there was no way for me to cancel it unless I started over my tax return. Help! Thanks! 

3 Replies
LenaH
Expert Alumni

Can I get a refund!

Please see How do I request a refund for my TurboTax product? on instructions on how to request a refund. 

fanfare
Level 15

Can I get a refund!

why did you choose not to start over ?

Taxguruinsf
New Member

Can I get a refund!

I spent over 5 hours on filling out my tax return. Starting over and losing all the info I filled out is not efficient. 

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