Can I get a refund on a charge from earlier this year when trying to file taxes

[xmasbaby0]

".......from earlier this year when trying to file taxes...."

If you mean you paid for your software but could not e-file because the return was rejected, they are not going to refund your fee, because you can still file the return by mail instead of e-filing it.  The fee is the same whether you e-file or file it by mailing it in an envelope.  But you can have that discussion with customer support.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number