turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can I dispute turbotax fees for filing my return?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Can I dispute turbotax fees for filing my return?

If you think you were charged incorrectly, you can speak to TurboTax Support, and plead your case to see if you can convince them that something was wrong with your fees.  It may not be an easy sell though, depending on what the fee problem is.  Commonly they will say that proceeding to pay and file implies agreement with the fees.  Have you already paid and filed? 

 

What is it about your fees that you think was wrong?  

 

What all were you charged for?

Did you use the online Deluxe Edition, and did you file both Federal and State returns?

Did you have any optional add-ons such as MAX Benefits or Premium Services?

Did you choose to pay the fees upfront by credit/debit card, or did you choose to pay your fees out of your Federal refund (which has an additional $40-45 service fee?)

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Monday-Friday.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies