Can CUSTOMER SERVICE SUCK MORE? 7 CALLS, HUNG UP ON, ASKED FOR ESCALATION MORE THAN 5 TIMES... WTF?! NOBODY WANTS AI TO ANSWER. i KNOW THE PRODUCT

[dvilla06]

NO ONE SHOULD HAVE TO ASK THAT MANY TIMES. CAN'T UNDERSTAND AGENT AND MENTIONED IT SO MANY TIMES, ASKED FOR SOMEONE ELSE, HE HUNG UP. NO ESCALATION RULES? YEAH, I DON'T THINK SO, I KNOW WHAT YOU USE...IMPROPERLY CLEARLY. I WAS OVERCHARGED. F U

[JotikaT2]

I recommend calling tomorrow if you have an issue with your TurboTax fees as the call volume is high on the tax filing date. 

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