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If the date of birth is correct and you're still getting a rejection error, you'll need to print, sign and mail in your tax return(s).
Most likely, the IRS has the wrong date of birth on file. In this scenario, you won't be able to e-file because the date you're entering doesn't match their records.
Tip: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.
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