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Level 1
June 3, 2019
Solved

Bought one turbotax, received two. What should I do with the extra program?

  • June 3, 2019
  • 1 reply
  • 20 views
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Best answer by DoninGA

Use this TurboTax website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If your orders only show one purchase then you can do anything you want with the second program.  If there are two purchases then you can request a refund for the second progrm using this website - https://support.turbotax.intuit.com/forms/refund-request.jsp

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 3, 2019

Use this TurboTax website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If your orders only show one purchase then you can do anything you want with the second program.  If there are two purchases then you can request a refund for the second progrm using this website - https://support.turbotax.intuit.com/forms/refund-request.jsp