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New Member

blue screen

why is my screen turning blue and i cant finish my taxes when i am half way through deductions???help i have reloaded and deleted everything twice and also went from a disk to down load.  

4 Replies
Intuit Alumni

blue screen

Hi, @annie-m! This was an issue that was recently resolved. Please see these instructions on how to manually update your software. Thank you!

Returning Member

blue screen

Do you have these instructions for a MAC?

Level 15

blue screen

No manual update for Mac.  Try turning your Mac off & on.

Returning Member

blue screen

Thanks, did that about 100 times, uninstalled and reinstalled the disk til I'm blue in the face, no pun intended.  

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