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Level 1
Feb 8, 2019 9:17 PM UTC
Question

blue screen

why is my screen turning blue and i cant finish my taxes when i am half way through deductions???help i have reloaded and deleted everything twice and also went from a disk to down load.  

    4 replies

    CheriS
    Alumni - Intuit
    Feb 9, 2019 12:01 AM UTC

    Hi, @annie-m! This was an issue that was recently resolved. Please see these instructions on how to manually update your software. Thank you!

    Level 2
    Jun 6, 2020 1:25 AM UTC

    Do you have these instructions for a MAC?

    VolvoGirl
    Level 15
    Jun 6, 2020 1:27 AM UTC

    No manual update for Mac.  Try turning your Mac off & on.