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Level 1
February 8, 2019
Question

blue screen

  • February 8, 2019
  • 1 reply
  • 4 views

why is my screen turning blue and i cant finish my taxes when i am half way through deductions???help i have reloaded and deleted everything twice and also went from a disk to down load.  

    1 reply

    CheriS
    Level 6
    February 9, 2019

    Hi, @annie-m! This was an issue that was recently resolved. Please see these instructions on how to manually update your software. Thank you!

    Level 2
    June 6, 2020

    Do you have these instructions for a MAC?

    VolvoGirl
    Level 15
    June 6, 2020

    No manual update for Mac.  Try turning your Mac off & on.