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    annie-m
    New Member
    posted
    ‎February 8, 2019 1:17 PM
    last updated ‎February 08, 2019 1:17 PM

    blue screen

    why is my screen turning blue and i cant finish my taxes when i am half way through deductions???help i have reloaded and deleted everything twice and also went from a disk to down load.  

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    4 Replies
    CheriS
    Intuit Alumni
    ‎February 8, 2019 4:01 PM

    blue screen

    Hi, @annie-m! This was an issue that was recently resolved. Please see these instructions on how to manually update your software. Thank you!

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    windows 8
    Returning Member
    ‎June 5, 2020 6:25 PM

    blue screen

    Do you have these instructions for a MAC?

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    VolvoGirl
    Level 15
    ‎June 5, 2020 6:27 PM

    blue screen

    No manual update for Mac.  Try turning your Mac off & on.

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    windows 8
    Returning Member
    ‎June 5, 2020 6:39 PM

    blue screen

    Thanks, did that about 100 times, uninstalled and reinstalled the disk til I'm blue in the face, no pun intended.  

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