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Level 1
Aug 20, 2023 10:24 PM UTC
Question

Blank Screen

Hi, I'm using the desktop version 2022 Premier on MAC, the w-2 screen is blank. No way to import or manually enter it. I have tried (1) Updated to the latest version (2) Reinstall and reopen but none of these working.

Any idea how to fix this? 

    1 reply

    DoninGA
    Level 15
    Level 15
    Aug 21, 2023 11:20 PM UTC

    You need to contact TurboTax support for assistance with this issue when using one of the TurboTax Mac desktop editions.

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax