turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

bizzare error message when using turbotax on macos... the software is claiming i have duplicate installations of the software

i am able to use my TT premier 2023 on MacOS no problem to complete my first return. now i am working on a 2nd return and when i try to import my 1099's from 2 different brokerages... i get a wierd message that says 

 

We found  duplicate installations of turbotax 2023 

Either eject your TurboTax 2023 CD or delete duplicate installations of TurboTax 2023 on your computer. Locations are:

/private/var/folders/nz/7bc4xwxj41x2_qhr4705w5x40000gn/T/KdYTBL/TurboTax 2023.app

 

note that i was able to successfully import another brokerage 1099 just before this problem occured!  TT is confusing... it opened a browser window during this process for me to enter my credentials and then it asked to give it permission to open turbotax on my computer. i said yes.   

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies