billing

Forum|Forum|2 years ago
March 9, 2024
2 replies
3 views

Why does Turbotax advertise that I can file with one state for free, yet charge me $25 before I can complete the filing?

TurboTax Home & Biz Windows

Cynthiad66

Level 14

Yes, there's a fee to e-file your state return using TurboTax Desktop. You can avoid this charge by printing and filing a paper return.

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VolvoGirl

Level 15

There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state return including the first one is $20 early or 25 to efile. Check the box or online description. It should say Federal + Efile + State. Not state efile.

And be careful to pay the fee with a credit card. If you have it deducted from a federal refund there is an EXTRA processing charge. Go slow and watch out for this screen.