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ozielr91
New Member

Billing issue and direct deposit

Hello

 

I  just realized after submitting my return and choosing the option of paying with refund. Turbo tax is charging me for the Delux edition when I only need the free version. I am sure 100% that I chose the free version and never updated to the deluxe, also i got the earned income credit and already verified and it clearly says that the free version will be enough for a return that only deals with w-2 and earn income credit . Already called and chat to support,  but they have been absolutely no help in answering/fixing the issue. Please advise to correct.

 

on the deposit issue, i chose my credit karma account last year get my refund deposited into. This year the information pop-out against and I proceeded to chose same method to avoid any complications and in hopes of this year to get an advance loan offer.

I didn’t get any offers, and when I check my credit karma account I fund out that my spend account is closed.  I still have my saving accounts with credit karma. Could i update the account ? Or is my. Returned being deposited to my savings account!?

 

please advise 

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