Solved
Best Answer?
I'd like to know why a "Best Answer" was selected before I had resolved my problem? I certainly didn't select any answer as "best."
You can look at the user's contribution history to see what other questions they have started.
"Champs" (volunteers), Turbotax employees and Moderators all have the ability to mark an answer as "best" or "solved." However, I can't tell exactly who approved the previous post. It could have been someone well-meaning who thought it was solved or it could have been a mistake. Even though a post is marked solved, you can always return and post a reply indicating that it is not solved and asking for clarification or providing details to help us understand your question better, or you can start a new forum post.
