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Level 1

Question

Banking issue

Forum|Forum|5 years ago
June 7, 2021
2 replies
1 view

So apparently you withdrew the money from my account and I have not received my tax return.

Level 15

For the Turbo Tax fees? Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

Level 15

Oh, you could have called them and asked to delay the bank debit.

Level 2

I haven't received my tax return yet why are you billing me, it said it would be taken out of the taxes.

Level 15

@nevabriggs wrote:

I haven't received my tax return yet why are you billing me, it said it would be taken out of the taxes.

See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102