Bank account linking disappeared

[ash58]

I don't see the bank account link for pulling my business's expenses anymore (I use TurboTax Premimum for Bussiness). It was there at the beginning, but it has disappeared. It now wants me to enter all the expenses manually! Is this a bug? What should I do?

[SabrinaD2]

To automatically upload your business expenses to TurboTax, you can use the TurboTax Expense Monitor. Here’s how you can do it:

1. Connect Your Financial Accounts: Link your bank accounts and credit cards to TurboTax. This allows TurboTax to import your transactions directly.
2. Categorize Transactions: Once your transactions are imported, you can categorize them as business, personal, or split expenses.
3. Import to TurboTax: At tax time, you can import these categorized expenses into your TurboTax return.

You can get started with the TurboTax Expense Monitor here.

Important points:

• You can use the TurboTax Expense Monitor at the end of the year to import your business expenses. However, it's designed to be most effective when used throughout the year.
•  By regularly connecting your financial accounts and categorizing transactions, you ensure that all expenses are accurately tracked and categorized, which can save you time and reduce errors at tax time1.
• If you  use it only at the end of the year, make sure to review and categorize all your transactions carefully before importing them into TurboTax.

[ash58]

This is not the solution to the issue. Under the Expense section, there is no option to import the data from bank accounts anymore! It has disappeared. When I click on the "Add Expense for this Work", it wants me to add all the expenses manually now! This must be a bug.

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

[ash58]

I already tried all of those, and none fixed it. Please inform your software developers to fix the bug. It's a shame that we pay so much for a software and have to deal with so many bugs so often! What's the point of paying so much when we have to MANUALLY enter incomes and expenses from bank statements??

[MarilynG1]

The opportunity to link a bank account for Business Expenses is a one-time link.  Try creating a new Business, and enter the initial setup info, then enter some income.  You could use your original business, just change the name a bit.  

Then when you indicate you're Done with Income, you should get a page titled 'Next Up, Claiming Your Expenses!' with a video. Continue, and on the next page you'll see a blue 'Connect My Accounts' button.

Once you're done with this business, you can delete the original business.

@alishahabi