Balance due notice

[dborbolla]

Hi I received a notice that I have a balance due with the IRS. The notice name is LT38, which is to inform you something different, but the balance due is mentioned there. After doing some research and calling them on the phone, I came to the conclusion that the issue is from the taxes I filed in 2022 (2021 tax period). It seems the IRS is not considering one of my kids for the tax credit line 8812. At that point, the balance was $2000. Now, with the interest, it is like $2270. When I called them, they told me I have 3 options, one is to pay the balance, amend the tax from 2021, or dispute the balance. I really think this is a mistake on their side because I've been claiming both of my kids forever, so I would like to dispute this balance. Since I use Turbotax to file my taxes, I wonder if Turbotax can help me with this too? Does anyone with experience in disputing a balance with IRS con help me with this?

[xmasbaby0]

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS   

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

[Mike9241]

if you bought audit protection use that if not

The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received a notice, call TaxResources, Inc. at 877-829-9695, or report your notice on their website at http://intuit.taxaudit.com/. Do not contact the tax agency until you have spoken to TaxResources. They may contact them on your behalf.

please note that the notice should contain the means to contest the IRS findings. this is free. if you didn't pay for audit protection, then there will likely be a fee for using the ADS service 

[JulieS]

Yes, TurboTax can help you with this. If you purchased Audit Defense for that return, follow this link to get help with that. 

If you didn't purchase Audit Defense, you can contact the Audit Support Center for help with that. Follow this link for more.