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Level 1
May 7, 2021
Question

Back taxes 2019

  • May 7, 2021
  • 1 reply
  • 8 views

Good morning I was double billed when I purchased the 2019 module for back taxes for TurboTax last night. How do I get a refund? Plus I’m not able to use that module because my computer is not windows 10 or above so what I purchased I’m not able to use at all. Can I get a refund on that?

1 reply

Level 15
May 7, 2021

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**