Auto update fails

Forum|Forum|2 years ago
October 11, 2023
4 replies
10 views

turbotax requires update, auto update fails. manual update works, but when startting turbotax again, it still fails autoupdate

TurboTax Online

Anonymous_

Level 15

How do I contact TurboTax? (intuit.com)

SteamTrain

Level 15

1) ...For a Windows system, a cumulative OS update was just issued....and if partially-installed that Windows update screws up TTX. So make sure any Windows updates are fully-installed and rebooted.

2) If #1 is OK, rt-click on the TTX icon and select "Run as Administrator" and see if that works

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

VolvoGirl

Level 15

Are you on Windows? You might need to update Windows first. Either finish installing the Windows updates or get the latest windows updates. That has fixed it for other people.

barney@jhmrd.comAuthor

Level 2

Answering my own question, several frustrating hours later, I finally uninstalled TT, then reinstalled and now it works. Very frustrating when it failed only when I clicked the last button and then would not let me finish.