turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Aut0 debit

I received an email about an auto debit for my tax preparation. I need to set up a payment plan or something because I do not have the money in the account more importantly I did not receive my tax refund due to an offset. I tried calling for the past week and have been placed on hold and unable to reach a customer service representative.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Aut0 debit

See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

Or contact TurboTax support and use the key words Billing Issues

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies