audit defense automatically charged

[user17755188711]

I was charged $45 for audit defense without realizing it.  It was for my deceased mother's final tax return which included a tax refund, to be deposited into a trust bank account.  TurboTax does not allow you to check a "NO" or "DECLINE" box for audit defense.  There is a small box - you must uncheck before e-filing.  Spent more than 2 hours on the phone dealing with this.....hoping to get $45 back from Turbo Tax.  

[LeticiaF1]

Here at Community we can't help you with issues with your fees.  For that you will need to contact TurboTax regarding this. 

[mesquitebean]

@ user17755188711 

The following may or may not apply to you.  If it does not apply to you, you can simply ignore the paragraphs below.

Just curious about something.  Did you pay for your product by credit/debit card, or did you choose to "pay fees out of refund?"  Here's why I ask:

Are you using desktop software as opposed to Online TurboTax?  If you are using desktop software, are you a California filer, and did you try to pay your CA state efile fee of $25 out of your Federal refund?   If so, in California that would automatically add "Premium Services" for $45, which includes Audit Defense as one of the benefits of that bundle.   If that's not your situation, just ignore this info.