turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cheft00
New Member

Are you still available?

I've already paid for my 2018 tax return when I began.  I have a receipt.  Now that I'm at the end it's asking for more funds. Is that correct?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Are you still available?

What did you pay for?  Just federal?  Maybe you added a state or upgraded or added the Live expert help feature?
 How to review your fees  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/4202093">https://ttlc.intuit.com/replies/4202093</a>

Or did you buy the Desktop program but end up in the Online version?
cheft00
New Member

Are you still available?

State $44.99 Turbo Tax Live Premier $50.00 plus tax. Who do I need  to talk to about order #  $119.99
cheft00
New Member

Are you still available?

State $44.99 Turbo Tax Live Premier $50.00 plus tax. Who do I need  to talk to about order #  $119.99

Are you still available?

Sorry but Live Premier is $169.99  <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/online/">https://turbotax.intuit.com/personal-taxes/onlin...>
So if you only paid $50 that was probably only for Premier.  So you still owe the difference.
169.99-50=119.99

Maybe you can remove the Live expert help feature.  How to remove Turbo Tax Live   <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/6420172">https://ttlc.intuit.com/replies/6420172</a>

Are you still available?

It is if you upgraded or added a feature since you first paid ... review the FILE tab step 1. 

https://ttlc.intuit.com/replies/7446147

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question