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Appraiser Information - Tax ID error

Hi, I'm trying to enter the information for a non-cash donation to a charity.  We had the object appraised, so I have the name and tax ID of the appraiser, and am having trouble entering the tax ID. I'm using TurboTax 2025 Premier - Desktop version 025.000.0245 for Windows.  As I go through the flow with the questions about valuation, on the "Appraisal information" page, it asks for the Date of Appraisal, the Appraiser title, and then the "Appraiser ID number (SSN, Tax ID, etc.)", followed by the address fields.  I can enter all the info fine except the Appraiser ID number.  I've confirmed I have the correct number, and it's in the format ##-#######.  But every time I enter the number in the field, it tries to force the format to: ###-##-####, which looks to me like a personal SSN format, not a business Tax ID (EIN?).  It turns the box red, and gives me the error message: "Invalid social security number", and does not allow me to continue. 

 

I'm wondering if this might be an issue with that page in the software, causing it to limit the entry to SSNs, and not accepting a Tax ID / EIN type number??  

 

Has anyone else run into this?  Is there a way to contact TurboTax to ask about it or report the issue with the page?  Or am I possibly missing some other issue? 

 

Thanks! 

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