App-specific password

[LorenB186]

I have an app-specific password  but I can't paste it into the app-specific password box in TurboTax. Ctrl-V doesn't work. I can paste the password into a Word Doc but not into TurboTax. The password is a long string of letters and numbers

[SForrestLO]

You may have to type it in instead of using the copy and paste function. 

[gtbutch]

So you're asking us to enter a 28 character alphanumeric password which we cannot see as we're typing it in. Once it's typed, we cannot verify the contents be sending. 

You can't be saying this with a straight face as the answer is borderline absurd. Try suggesting to your programmer to fix the problem.

[gordonsmith4]

need help with getting into betterment.....usingn their multi letter/number password.....

get this message...

We recommend you check your internet connection and try again. If we still can't get your info, don't worry. We'll help you enter it manually so you can keep working on your taxes.

I did enter the password manually (rather than copy and paste)....please call me and HELP

[gordonsmith4]

I also have very strong wifi access.....please help!

using a Mac 

I did contact the betterment specialist...she gave up....asked that I call you!