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Error TY25_NY_IT398 is a New York state tax error code.
The filing status or taxpayer information does not match the
To fix this,
I'm getting the same error, and my NY state return has been rejected 3 times because of this. TurboTax Desktop says the form will be updated on or after 1/31/2026. Well, it's time where is it? It's extremely annoying that the program lets you file when there is an outdated form. Do better Turbo Tax!
Error: TY25_NY_IT398 - Your New York state return requires a product update before it can be electronically filed.
Please try again after 01/31/26. Sometimes the updates are not deployed until later in the scheduled day.
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