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wbthornton1
Level 2
February 3, 2026
Question

Annoying pointer in TT Home & Business software

  • February 3, 2026
  • 1 reply
  • 0 views

I have an issue with the pointer when I'm operating in Turbotax.  It looks like a small document is attached to the pointer - similar to what I would see if I was dragging a file from one folder to another.  It's very annoying and makes clicking on a selection difficult. This issue only shows up in the active TT window and not on any other software application.  It starting showing up last week after an update for TT was installed.

 

I'm using the 2025 version of TT Home & Business.

My computer is a MacBook Pro running MacOS 26.3 (25D5112c)

 

I greatly appreciate any help.

1 reply

DawnC
DawnC
Level 15
February 3, 2026

Try to force TurboTax to release the drag state:

  1. Click any blank area inside TurboTax (white space if possible)
  2. Press Esc once
  3. Click somewhere else in TurboTax

Was the cursor released?   Do you use a trackpad?  

 

To reset the window's event state:

  1. Press Control + ↑ (Up Arrow) to open Mission Control
  2. Click back into the TurboTax window

If the cursor returns to normal immediately, that confirms it was a stuck drag state.

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    W
    wbthornton1Author
    Level 2
    February 3, 2026

    Dawn,

     

    Thank you for your response.  

    The cursor was not released after pressing Esc. Yes, I do use a trackpad.

    I tried the Control + Up arrow.  The cursor still appears to be in drag state.

     

    Thank you,

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